Terms and Conditions

Terms and Conditions

Last Updated: January 17, 2026

1. Agreement to Terms

By accessing and using Florova.store, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. Products and Services

All products and descriptions are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. We strive to display accurate product information, including colors and images, but cannot guarantee that your device's display accurately reflects the actual product colors.

3. Orders and Payment

By placing an order, you are making an offer to purchase products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received before your order is processed. We accept major credit cards and other payment methods as displayed at checkout.

4. Shipping and Delivery

Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Items must be returned in original condition with tags attached within the specified return period.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Florova and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

8. Prohibited Uses

You may not use our website for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, or to infringe upon our or others' intellectual property rights.

9. Limitation of Liability

Florova and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold Florova harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by the laws of Canada and the Province of Ontario. Any disputes shall be resolved in the courts of Ontario.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our website's contact page.

At Florova, we want you to be completely satisfied with your purchase. If you need to request a refund, please email us at florovastore@gmail.com with details of your order and a picture of the product. Our team will review your request and get back to you within 5-7 business days.